FAQ

Shipping:

How long does shipping take?

Each product at TheCrazeCabinet has an estimated delivery time that you can find in the product description. Please refer to our Shipping Policy for more details. 

Do you offer international shipping?

Yes, we offer international shipping. Shipping times may vary for international orders.

Can I track my order?

Yes, once your order is shipped, you will receive a tracking number via email. Use this tracking number to monitor the status of your shipment. 

Payments:

What payment methods do you accept?

We accept major credit cards (Visa, MasterCard, American Express), PayPal, and other secure payment methods. All transactions are encrypted for your security.

Is my payment information secure?

Absolutely! We prioritize the security of your information. All payments are processed through secure and trusted payment gateways.

Can I Cancel My Order? 

Cancellations are possible if you do not receive your package within the timeframe specified for each individual product. Sometimes orders get sent out before we can process the cancellation. So if you cancel your order but still receive the package, then please go ahead and do one of three things: recycle it, donate it, or enjoy it. 

Returns and Refunds:

What is your return policy?

Instead of returning items, you can contact us for a full refund. Please refer to our Refund Policy for detailed instructions on obtaining refunds.

My item arrived damaged. What should I do?

We apologize for any inconvenience. Please contact our customer support team with a photo and we will assist you with a full refund.

Contact:

How can I reach customer support?

You can contact our customer support team through our Contact Us page or by sending an email to thecrazecabinet@gmail.com. We aim to respond to inquiries within 5 business days.

Thank you for shopping at TheCrazeCabinet! We appreciate your business.